Order TrackingUpdated 2 days ago

You can track your order by using the tracking link we sent via email.

If you do not find the email with the tracking link, you can track your order by logging into your Account on freddy.com, clicking on "Orders", choosing the order you want to view the tracking for and then clicking on the courier tracking code.

Worried the courier tried to deliver your items but no one was there to receive the package? 

Don’t worry, if the first delivery attempt was unsuccessful, the courier will come back a second time on the following day.

If the second delivery attempt is unsuccessful, contact our Customer Service. If we don’t hear from you, your items will be returned to the FREDDY warehouse within 10 business days and the order will be cancelled.

Did you get an email with a tracking number but after 7 business days, you still haven’t gotten your package? 

Contact our Customer Service for assistance.